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In the event that you are not satisfied with your order, please return unopened and unused merchandise in its original condition within 30 days for a full refund.

Due to health reasons, we do not offer refunds on cosmetics, hair care and skincare items. Please make your selections carefully. 

Please email us at or call (866) 557-2368 prior to shipping your package for your return.

If the return is a result of our error, your shipping costs will be refunded, as well. Perfumania will not be responsible for insufficient address and packages returned to sender.

Returns may only be shipped directly to the warehouse at the address below. We do not accept online returns to our Perfumania Retail locations at this time. Please include the following information with your return:

  • Full name:
  • Street Address:
  • City:
  • State:
  • Zip Code:
  • Country:
  • Phone Number:
  • E-mail Address:
  • Original order confirmation no. or invoice no.:
  • Reason for return:
Return Shipping Address
2020 Ocean Ave, Suite A
Ronkonkoma, New York 11779 U.S.A

If you have any questions about returning merchandise, please e-mail or call us at (866) 557-2368.

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