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NEED TO GET IN TOUCH?
Contact our Customer Service Department with any questions or comments.

Business hours:
Monday through Friday
From 9:00 a.m. to 5:00 p.m. (EST)
excluding holidays
WAYS TO CONTACT US:

By Phone
1 (866) 557-2368

Live chat:
Monday through Friday
from 9:00 a.m. to 5:00 p.m. (EST) Chat now or leave a message

Address:
Customer Service Department
11920 Miramar Parkway
Miramar, FL 33025

In Store:
Stop by any one of our Retail Store locations to get expert fragrance assistance. Find a store near you!

FAQ’S
Perfumania.com does not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to find at the leading department stores.
Perfumania.com does not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to find at the leading department stores.
Perfumania.com does not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to find at the leading department stores.
Perfumania.com does not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to find at the leading department stores.
Traditional retail stores are restricted in the variety of items they are able to stock, because they are catering to a specific demographic area. However, Perfumania.com has a much more efficient inventory model that makes it cost effective for us to carry a much wider variety of products targeting all kinds of niche customer demands.
Traditional retail stores are restricted in the variety of items they are able to stock, because they are catering to a specific demographic area. However, Perfumania.com has a much more efficient inventory model that makes it cost effective for us to carry a much wider variety of products targeting all kinds of niche customer demands.
Ensuring secure online purchasing is a vital part of our commitment to honor your privacy. The Perfumania.com site utilizes SSL (Secure Socket Layer) to protect your personal information, including credit card numbers. SSL is used in order to encrypt all personal information, including your name and credit card information, so that it can't be read while being transferred from your web browser to our Internet site. All pages on the site that require our customers to enter sensitive information are protected with SSL. Other pages that do not require you entering personal information do not need to be protected.
Ensuring secure online purchasing is a vital part of our commitment to honor your privacy. The Perfumania.com site utilizes SSL (Secure Socket Layer) to protect your personal information, including credit card numbers. SSL is used in order to encrypt all personal information, including your name and credit card information, so that it can't be read while being transferred from your web browser to our Internet site. All pages on the site that require our customers to enter sensitive information are protected with SSL. Other pages that do not require you entering personal information do not need to be protected.
CONTACT FORM
Notice of temporary suspension of online redemption of perks program points

Dear Customers,
Effective February 26, 2020, online redemptions of Perfumania Perks Program points will become temporarily unavailable while we implement our new and improved rewards program. You will continue to earn points on all online purchases (in accordance with the Program Terms & Conditions) but will have to wait to redeem points online until our new Perks Program is up and running. Points remain available for use and may still be redeemed on in-store purchases during this time. We will update you once online redemption of Perfumania Perks Program points is again available. We are very excited to share our new Perks Program with you and appreciate your patience!

Sincerely
The Perfumania Team

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